In this customized on-site or on-line program we share proven best practices based on decades of experience and research. Managing a sales force requires leadership, perseverence, empathy and skill. Performance and progress must be simultaneously measured, and a proactive, results-based approach tends to work best.

Program Outline:

1. Leadership skills
   • Leadership v. Management
   • Application
2. Goal setting
3. Setting expectations
   • Metrics
4. Performance management
   • Motivating others
   • Coaching for improvment
5. Driving the sales process
6. Communication tools
   • Meeting management
   • Coaching straegies
   • Self assessment