Select from one of the links below to view recent newsletter issues. Each newsletter will open in its own browser window; simply close the window when you are finished.

Please note that access to current newsletters requires Adobe Acrobat Reader, free software that allows users to view and print Portable Document Format (PDF) files. For a free download of Acrobat Reader software, please visit Adobe Acrobat.

You are also welcome to visit our Article Archive & Quote Library

• Current issue - PDF format
  • In this issue:
      Malpractice...?
    
    Most often associated with the medical field, there are also crimes of sales malpractice committed every day...
    
      The Terrible Too's
    
    Too many sales people talk too much and listen too little! So, what's the solution?
    
      Probing for Sales Success
    
    Do questions make the sale? If so, which types are best? How can we master them?
    
      Selling Quotes
    
    A few good words for sales professionals
  
   
• Previous issue - PDF format
  • In this issue:
      Customers, Colleagues & Friends
    
    Are customers always right? Read on for some interesting perspective on customer relationships.
    
      Long War - A Bird in Hand
    
    Another installment from associate Laurence Sanford that speaks to the value of a customer
    
      Satisfied Customers
    
    Some believe that the primary function of any business is to acquire and retain customers...
    
      Managing Quotes
    
    A few good words for sales management professionals

   

 

---

Article topics: Attitude & Perspective Selling Attitude! Long War - Every Day is a Great Day Long War - What Might Have Been Long War - BG=GB Business Development Looking for Leads in All the Right Places Tradeshow Selling Satisfied Customers Closing How About Not Closing the Sale to Get the Order? Negotiating Priorities Persuasion at All Levels Long War - Go for the No Objections or Opportunities? Closing the Sale - Part 1 Closing the Sale - Part 2 Communication Opening Remarks The Next Step in Communication Business Meetings that Work Selling Presentations Rate the Power of Your Presentations Voicemail - Friend or Foe? Marketing The Marketing Plan - A Necessary Ingredient Are You Out There? Make Sales & Marketing Plans All They Can Be Marketing Magic? Keep Marketing Marching On Prospecting The Process Approach to Prospecting Looking for Sales Leads in All the Right Places Sales Management Leadership - Management's Virtue Selling to the Sales Force Statistical Sales Management Do You Qualify? What's Really Driving Self Development? E-Trainers Looking for the Right Track Rate the Power of Your Company's Presentations Sales Management - Does it Ever Change? SFA Systems & Their Missing Link Selling Skills The Myth of Super Salesmanship Making the Most Out of Inoming Phone Calls Selling Presentations Tradeshow Selling Selling's Six Golden Words Long War - Sell Value! Selling in a Slower Economy What Are You (Really) Selling?

Top 10 Quotes of the Day Quote Library: Selling Quotes Library Humor, encouragement and perspective on selling Managing Quotes Library Guidance, humor and perspective on managing people          Newsletter Top