Leadership / speaker bios:

Paul Donehue has made a life's study out of working with and motivating people. His 28 year background in sales and sales management has provided the perfect vehicle for him to interact with and observe the behavior of professionals in all fields, and to see first-hand how many have been able to achieve and surpass their goals. Now president of Paul Charles & Associates, Paul regularly conducts training workshops and executive coaching sessions, and has spoken at many corporate and association events.

He has been a Retail Sales Associate and Manager, Field Sales Representative, Sales Manager, and a VP of Sales; he is a member of the National Writer's Union, The NH Writer's Project, and is an adjunct faculty member at NH Community College and The Concord Continuing Education Program. Paul is also a former board member of the Smaller Business Association of New England (SBANE) and the Met Children's Metamorphosis Museum, a commissioner of the Londonderry Housing & Redevelopment Authority and an advisory council member at MakingTheNumbers.com. He is an active member of the Greater Manchester Chamber of Commerce where he served on several committees, and is the owner of the Front Room Art Gallery in Londonderry, NH.

Jack Falvey sells every day. He is one of the most widely published speakers and freelance business writers in the world.

He has authored six books, has written for Inc. Magazine, Salesmakers, Sales & Marketing Management Magazine, and has taught sales management at U Mass Boston since 1981, the same year he began writing for the editorial page of the Wall Street Journal. He has also penned a number of WSJ business book reviews, and is the founder of MakingTheNumbers.com, a web-based sales and sales management training enterprise. In addition, Jack has appeared on network television for ABC's Good Morning America, NBC's Today Show, and Fox TV's Evening Business News. His name is known to professionals wherever serious business news is read.

His client list is a who's who of successful organizations accumulated in over twenty years of consulting and speaking assignments. A 1960 graduate of Boston College, he began his career as a territory sales representative covering parts of five states for five years. He has been there and "carried the bag," and has twenty-plus years of experience working in the field with many of the world's top sales professionals. His "How The Best Get Better" key-note delivers a powerful, positive message, and has been extremely well received on a worldwide basis.

Peter Gagnon has worked in sales support management for over fifteen years. He has managed sales order processing, logistics, customer service, materials and e-commerce groups in support of the total sales cycle within the high tech arena. He has streamlined numerous delivery processes through clear, concise policy and procedure documentation, flow charting and team-building meetings. Peter has also directed and participated in new software implementations in support of logistics, inventory management and sales support systems. In addition, he has managed support teams in geographically remote locations and most recently developed a logistics process that allowed for the delivery of web-based training deliverables.

Through detailed interviews and meetings, Peter will work closely with various departments to produce effective and efficient business communications in support of company objectives and customer satisfaction.

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