Personal Coaching Programs
Picking up where traditional training programs leave off, coaching can help people turn learned concepts into action. We take a positive approach to all coaching relationships, and have helped sales and non-sales professionals alike to learn the nuances of making things happen in the marketplace.
Individual Coaching
Effective performance, whether running/growing a business, a department,
a sales territory, or in your role as a manager frequently depends upon precise
communication, planning and professional
interaction with clients, business associates, staff members, and prospects.
An increasing number of today's executives and business owners are engaging personal coaches to help them identify and leverage personal strengths. Please contact us to learn more about individual coaching programs and our combination on-site/on-line solutions, which will enable you to take advantage of a professional coach with minimal impact on your time.
Business Development Coaching & Consulting
Whether you're starting a new business or trying to
move your current organization to the next level, developing a plan to identify, attract, and retain
new clients is a key activity. Which approach is best? Who are the best targets? How shall we let them know
what you've got to offer? When should we get started?
Though critically important to most organizations, business development is frequently a reactive or procrastinated activity. If you would like to discuss
how we can help jump-start your new business development effort, starting today, please take the first step by arranging a no-cost assessment.
In many cases, modifications to one's communication style can transform the effectiveness of business development, social networking and prospecting activities. Our business development programs and workshops have proven themselves time after time. Key concepts include:
- Developing a proactive communication style
- Process identification
- Establishing value
- Effective networking
- Outbound call strategies
- Integrated marketing & brand consistency
- Follow-up techniques, metrics and more...
Please contact us for details. Ideal for Professional Associations & Service Providers!
Distance Learning / Remote Communication
Leveraging technology to interact with others on a remote or virtual basis has become an accepted way of doing business.
But despite the obvious logistical advantages of virtual meetings, teleconferences and webinars, many people find it challenging to communicate effectively in these forums; consequently, productivity and effectiveness levels are often compromised. Fortnuately there are methods for making proficient use of these technologies and the associated gains in productivity and efficiency can be very powerful!
Please contact us to learn more about how we can help your organization to run the most effective "virtual communication" programs, including:
- Teleconfrences
- Virtual training programs
- Remote meetings
- Webinars, and more
An Easy First Step
One simple way to get started is to have us conduct a virtual Effective Teleconferencing training session. Naturally, this one-hour program is conducted on a remote basis. Hundreds of professionals have taken the class and we're consistently told it is one of the best communications-related programs available!
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Business Communication Programs
Helping people at all levels heighten their communication awareness level and develop a more strategic approach to communicating with audiences of 1 or 100 has become one of our most requested and well-received service offerings.
These programs are ideal for those who would like to work more harmoniously with others, improve managerial and motivational skills, enhance their ability at communicating up the chain-of-command, make more effective presentations, become more persuasive or build stronger client relationships.
Staff Communication
Getting your point across to your
audience in exactly the right way can be challenging, especially when
everyone already has a job to do. But we can help you keep the
information flowing, and by keeping everyone on the same page you can
bolster morale and productivity in the process.
Communication takes place in many ways and on different levels - we can help raise your group's communication awareness level and introduce proven ways of reducing or eliminating miscommunication.
In addition to training and coaching programs (see topic ideas) focusing on internal communication, we can also assist with issues relative to telephone skills, running effective meetings and various aspects of written business communication.
Other aspects of our managerial communication programs include preparation techniques, performance reviews, motivational and incentive programs, diplomacy, policy statements, interpretive sales activity documentation, interviewing and more.
Communicating with Prospects
We specialize in helping our clients
increase the effectiveness of their sales and communication efforts. You
might start with a prospecting & business development workshop followed by a presentation review to make sure your prospects
are hearing about both features and benefits. Once we've developed the
right selling presentations, we can work with you on delivery, and then we can help maximize the
effectiveness of all prospect-directed
communication by reviewing the content of your web site, brochures,
catalogs, promotional pieces and proposals. Professional business communication is a passion here at Paul Charles & Associates; our on-site and remote training options can help you and your organization develop stronger, more consistent skills while increasing your communication awareness and success levels.
Customer Service
 The business world has never been more
customer-driven, and effective communication is the key to developing and maintaining your business relationships! Let us work with you to create consistent customer service
programs, client retention plans and to help your entire staff develop
a customer-centric attitude. On-site and on-line workshops, unique training and coaching options are available, along with a program created specifically for healthcare professionals - all designed to help your organization clearly identify strategic actions, behaviors and programs that will delight (and retain!) your customers.
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